Saturday, August 25, 2007

Setting Job Performance Standards

The success of your business is directly related to the commitment and productivity of the people who work in your business. And yet it is generally recognized that 60% of employees, or more, are underutilized in their roles at work.



So what are the factors that contribute to low performance standards and expectations?



Communication, or mis-communciation, is one of the major sources of low productivity. The messages that move between the owner, employees, managers and even customers are not understood in the same way. One classic example is that business owners tend to assume that employees and managers see things the same way they do.



Managers tend to lower their expectations (unconsciously) so that View the rest of this article


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